1. Introduction

Welcome to Paperless Blueprint. We value your privacy and are committed to protecting your personal information in compliance with the Trinidad and Tobago Data Protection Act (DPA) and Facebook Meta’s privacy policies. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our app.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number.
• Account Information: Information related to your account, such as profile details, business details, and WhatsApp Business Account information.
• Usage Data: Interactions with our app, including pages visited, features used, and actions taken.
• Device Information: Device type, operating system, browser type, and IP address.
• Meta Data: Information from Facebook Meta, including analytics and data shared through the WhatsApp Business API.

3. How We Use Your Information

We use your information to:

• Provide and manage your access to our app.
• Improve the user experience and personalize your interactions with our app.
• Fulfill requests, including sending messages or notifications that you initiate.
• Analyze usage and engagement metrics to enhance our services.
• Facilitate customer support and resolve issues.

4. Sharing of Information

Your personal information may be shared in the following situations:

• With Third-Party Service Providers: To facilitate app operations, such as hosting, analytics, or support services.
• For Legal Compliance: In response to requests by government or regulatory bodies in accordance with Trinidad and Tobago laws, including national security and law enforcement requests as specified in the DPA.
• With Facebook Meta: As required by Facebook Meta policies, including the sharing of de-identified or aggregated data for analytics and insights.

5. Data Retention

We will retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

6. User Rights

Under the Trinidad and Tobago DPA, you have the following rights:

• Access: You can request access to personal data we hold about you.
• Correction: You may request corrections to inaccurate or incomplete data.
• Deletion: In certain circumstances, you can request the deletion of your data.
• Restriction: You may request restrictions on processing where applicable.
• Opt-Out: You can opt out of marketing communications and other uses by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures align with the requirements of the Trinidad and Tobago DPA and Facebook Meta policies to maintain the security of data collected via the WhatsApp Business API.

8. Use of Cookies and Tracking Technologies

Our app may use cookies, web beacons, and other tracking technologies to collect information and personalize your experience. You can manage cookie preferences in your device settings.

9. Compliance with Facebook Meta Policies

As required by Facebook Meta, we commit to:

• Ensuring that all data collected is used only for the permitted purposes as outlined in this policy.
• Adhering to data minimization practices and providing only necessary information to third-party services or government authorities.
• Maintaining transparency about our data collection and sharing practices.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Facebook Meta policy updates. We will notify you of any material changes by updating the date of this policy or through other means where appropriate.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: reach@paperlessblueprint.com
• Phone: 18683042994
• Address: Luis Street, Woodbrook, Port-Of-Spain